Team Leader

Team leaders or supervisors can work in care homes or can coordinate domiciliary carers in the community.

They take responsibility for the quality of care and well-being of all those who live or use the service. This includes taking responsibility for the planning, co-ordination, and supervision of workers in care settings.

Day-to-day activities

Key responsibilities:

  • Organising tailored activities to the needs and abilities of individuals, as well as group activities that will bring individuals together.
  • Supporting your manager to run your workplace according to standards and legislation.
  • Acting as a positive role model to colleagues.
  • Developing care plans that outline what care and support individuals need.
  • Leading team meetings and doing inductions, supervisions and appraisals.
  • Working in partnership with other professionals to ensure individuals get the support they need.

Requirements for the role

Skills

What you’ll need:

  • Supervisory and team leading skills.
  • The ability to deal with conflict.
  • Ensure that team members operate efficiently and effectively by providing direction, training, and evaluations.
  • Support the team in achieving personal, professional, and organisational goals.
  • Good English skills to understand and apply policies and procedures in practice.
  • An enhanced DBS (Disclosure and Barring Service) check would be required.

Qualifications

You may also need:

  • NVQ Level 3 Health & Social Care or equivalent.
  • Outstanding leadership qualities and a proven ability to motivate, train, and develop others.

While in post you could do a vocational qualification such as a Diploma in Health and Social Care or continuing professional development qualification such as an award or certificate in activity provision.

Training & Progression

You can also benefit from:

  • Informal training & education.
  • Over 50 vocational qualifications at all levels including topics such as dementia care, communication skills and team leading.
  • A Level 3 Diploma in Health and Social Care might be useful to help you step up, or there may be qualifications or training for specific topics such as activity provision, dementia, autism, end of life care or diabetes. 
  • Progressing to more advanced roles requires more responsibility or greater specialist knowledge and skills, for example you might be expected to implement policies and procedures, problem solve and model best practice.
  • There are lots of ways to develop such skills, including undertaking new managerial tasks, training and developing other staff and representing your organisation at external events and meetings. 

While in post you could do a vocational qualification such as a Diploma in Health and Social Care or continuing professional development qualification such as an award or certificate in activity provision.

View our career pathways tool to help guide you with your future in social care.

Browse our learning opportunities page to help get the support you are looking for.


From Saturday job to Team Leader

“I’ve always wanted to help people as much as I can, but I never thought I could do it as a job. Being able to make people smile and happy for a job is amazing, it doesn’t feel real it’s out of this world. It’s an amazing thing to be able to do and I’m so pleased I kept an open mind and came into it.”

Lindsey Harle